…or not…?
For the second time this year I have encountered a strange way to handle cable-deliveries here in Sweden. I haven’t experienced anything like this before, so I don’t think it is something typical Swedish like moose or meatballs — probably it is only an indication on how companies treat their customers nowadays.
The first time it happened a couple of months ago when I bought a 10 m pack of standard power cable (H07RN 3G2.5 for those of you who know what that means) at the Uppsala store of ClasOhlson. The cable was shrink-wrapped and labeled as a 10 m pack of this cable.
You can imagine my surprise when I unpacked the cable to find that it actually contained two 5 m pieces of the cable. Even more surprising though was the way, how the two pieces were spliced together in the middle:
When I was still active in the German navy choir Blaue Jungs aus Bremerhaven I was very interested in knots and splices — and this work of art doesn’t need to hide. However, I doubt its usefulness in the case of a cable…
Now something similar happened last week. For our roof-top test site for solar cells at the Ångström laboratory I ordered 50 m of multicore cable with 52 × 0.34 mm2 conductors. In fact I needed two pieces: one of slightly more than 30 m and one shorter length of about 15 m. However, this the distributor company Elfa could not have known. I intended to order shielded cable, but according to the web-shop of Elfa this had a couple of days lead time so I decided to go for the unshielded cable which should work just fine in this application.
When the delivery came the day after I again couldn’t believe my eyes. The company had decided to send me a roll with 33 m of this cable and put the remaining 17 m down as a second delivery at an unspecified date. OK, I needed the two lenghts of wire and the deliberate partitioning into 33 m and 17 m fitted my needs — but this is not what I expect as a customer! And especially not with a cable which comes with a price tag of around EUR 10/m.
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